Privacy Policy

Who we are

GridFog Group ("Gridfog", "we", "us") is a holding company based in Dubai, United Arab Emirates. We own and support a group of brands: Pro Cloudify, WP Hance, Page Jar, Promoore, Ecom Store.

This website is a corporate website. We do not sell products or take payments here. Each brand runs its own website, with its own checkout and privacy policy.

Information we collect

Information you send us: if you email us or use the contact form, we receive your name, email address, company (if you give it), the topic and the contents of your message. We use an email delivery provider to pass contact form messages to us.

Basic technical data: like most websites, our hosting provider may log your IP address, browser type and the pages you request, for security and to keep the site running.

We do not ask you to create an account on this website.

How we use it

To reply to your questions and requests, to keep the website secure and working, and to meet our legal obligations.

We do not sell your personal information and we do not use it for automated decisions about you.

Cookies and analytics

This website does not set advertising cookies. If we add analytics in future, we will update this policy and describe what is measured.

Sharing

We share information only with service providers that help us run the website and email (for example hosting and email providers), and only as needed to provide those services. We may also disclose information when the law requires it.

Links to other websites, including our brands' websites and social profiles, are covered by the privacy policies of those sites.

Retention and security

We keep emails and correspondence only as long as needed to deal with your request and meet legal requirements. We use reasonable technical and organisational measures to protect the information we hold.

Your rights

You can ask us to access, correct or delete the personal information we hold about you by emailing hello@gridfog.com. We will respond within a reasonable time.

Changes and contact

We may update this policy from time to time. The date at the top shows when it last changed.

Questions about this policy: hello@gridfog.com, GridFog Group, Dubai, United Arab Emirates.